Frequently Asked Questions

What is the Boho Berry Box?

Each box comes with a monthly tracker and planner stickers, plus a mix of products such as additional stickers, stationery, pens, pencils, markers, and other goodies from our favorite creative journaling brands. Additionally, as a subscriber-only treat, Boho Berry is designing one exclusive product for each box, not available through her shop. 

How do terms work?

First select your term between one, three, six and 12-month renewals. Renewals will be billed on the 7th of the month according to the terms of your initial purchase. For example, one-month subscriptions will be re-billed on the 7th every month, three-month subscriptions will be re-billed on the 7th every three months and so forth. 

I'm a new customer. What box am I getting?

We ship one month in advance so you have time to plan with your box. For example, if you order August 1-30, you'll receive the September box. Need help ordering the right box? Contact support@bohoberrybox.com. We can help!

When does my order ship?

We ship between the 13th-17th of every month. First time orders placed between the 13th and end of month ship almost immediately. Please reach out to support@bohoberrybox.com for additional questions.

Does my box include the products I see in photos on your website?

The photos on the website, and products in the photos, are used for promotional purposes only. The actual box a customer receives each month will include different products each month. As we curate more boxes we will update the photos online and provide examples of previous boxes.

Can I return my box?

This is a common question from people who accidentally ordered two boxes or the wrong month's box. Unfortunately, we have no way of providing our customers with shipping labels and cannot take returns. If you have any additional questions about your box or how to order the month you wish to receive, we encourage you to contact support@bohoberrybox.com.

Do you ship internationally?

Yes! We charge an additional $15 for international shipping. All packages shipping internationally can take up to 14 days for delivery. Additionally, currency exchange rates between USD and your country may apply. Please note, we've found some countries take longer than 14 business days to ship to; examples include but aren't limited to Denmark and Saudi Arabia.

Do you sell to everyone?

We sell to everyone and appreciate all of our customers more than you all know. You make our jobs worth it! However, we do reserve the right to refuse service to anybody for any reason. 

Questions about our Privacy Policy?

We're GDPR compliant! Check out Boho Berry's Privacy Policy here.


Is the Boho Berry Box sounding great?

We're ready to get creative with you! Learn the ins and outs of creative journaling with our subscription box.